Privacy Policy for AppointMe Tracker

2. Information Stored Locally on Your Device

AppointMe stores information that you enter or generate while using the App, which may include:

• Client profiles, such as display name, client code, phone number, email address, address, notes, and status
• Appointment information, such as dates, start and end times, duration, status, appointment type, location, notes, attendees, and recurring-series information
• Credential or certification tracking information, such as credential name, required hours, previously earned hours, tracking dates, target dates, and progress
• App profile information that you choose to provide, such as your display name, organization, and credential goal
• App preferences, such as language, time format, hours display format, reminder settings, and theme
• Local notification schedules used for appointment reminders, review reminders, and related App functions

This information is primarily stored in a local SQLite database on your device.

Coffee Arcade Studios does not automatically upload this local caseload database to its own servers.

3. Advertising and Google AdMob

AppointMe may display banner advertisements through Google AdMob.

The Google Mobile Ads SDK may automatically process certain information when advertisements are requested or displayed. Depending on the device, operating system, region, consent choices, and advertising configuration, this may include:

• IP address, which may be used to estimate general location
• Device or advertising identifiers
• App launches and certain interactions with the App or advertisements
• Information about advertisements shown or interacted with
• Diagnostic and performance information, such as app launch performance, crashes, hangs, or related technical information
• Other information needed for advertising, analytics, measurement, security, and fraud prevention

Advertising requires an internet connection. If the device is offline or an advertisement cannot be loaded, the core App continues to function without the advertisement.

Where required by applicable privacy laws or platform rules, AppointMe may display privacy or consent choices relating to advertising. Your available options may depend on your location and device settings.

Google processes information collected through its advertising services according to its own privacy policies and terms.

4. AppointMe Plus and In-App Purchases

AppointMe may offer an optional one-time purchase called AppointMe Plus.

AppointMe Plus may provide features such as:

• Removing advertisements
• Unlocking PDF report generation
• Other clearly identified Plus features added in future versions

Purchases are processed through the applicable app store, such as Google Play or the Apple App Store. Coffee Arcade Studios does not directly receive or store your full payment-card information.

AppointMe may use RevenueCat to manage purchase status and determine whether AppointMe Plus has been unlocked.

RevenueCat may process information related to purchases, such as:

• Purchase history
• Product purchased
• Store and transaction information
• Purchase or entitlement status
• An App User ID used to associate the purchase with the App

When AppointMe does not require a user account, RevenueCat may use an automatically generated anonymous App User ID.

AppointMe does not send your client, appointment, caseload, notes, or credential content to RevenueCat for purchase management.

RevenueCat processes purchase-related information according to its own privacy policy and terms.

5. Information We Do Not Use for Advertising or Purchase Management

Coffee Arcade Studios does not intentionally send the following AppointMe record content to AdMob or RevenueCat:

• Client names or client codes
• Client phone numbers or email addresses
• Client addresses
• Client notes
• Appointment notes
• Appointment locations
• Credential details entered by the user
• Caseload history
• Completed-hour records
• Backup database contents
• Exported spreadsheet or PDF contents

These records remain part of AppointMe's local application data unless you choose to export, back up, share, or otherwise move them from your device.

6. Permissions and Device Features

Depending on your device, operating system, and settings, AppointMe may use device features or permissions such as:

• Notifications: to remind you about upcoming appointments, recurring series, backups, or appointments requiring review
• File sharing or storage features: when you choose to create, save, share, export, or import reports and database backups
• Phone features: when you choose to call a phone number stored in a client profile
• Maps or location-opening features: when you choose to open an address or location that you entered
• Internet access: for advertisements, privacy or consent services, in-app purchase verification, and related third-party services

These permissions and features are used to provide the functionality you request. They are not used by Coffee Arcade Studios to upload your caseload database to its servers.

7. Backups, Exports, PDFs, and Imports

AppointMe allows you to intentionally move information outside the App.

Data may leave the App's local database when you choose to:

• Create a database backup
• Export an Excel spreadsheet
• Generate or export a PDF report
• Share or save a report or backup using your device's share sheet or file picker
• Import a backup file that you select

When you export or share a file, that file may contain information from your AppointMe records depending on the options you selected.

Anyone who receives or gains access to an exported report or backup may be able to view its contents.

You are responsible for deciding where exported or backup files are stored and with whom they are shared.

Treat AppointMe backups and exported reports as you would other potentially sensitive professional records.

Importing a database backup may replace the current local AppointMe database after you confirm the restore operation.

8. Internet and Offline Use

AppointMe's core recordkeeping features are designed to function without an internet connection.

You may continue to access and manage locally stored information such as:

• Clients
• Appointments
• Completed hours
• Credentials
• Reports
• Local backups

while offline.

Certain optional services require internet access, including:

• Loading advertisements
• Completing or restoring an AppointMe Plus purchase
• Refreshing purchase status
• Displaying certain advertising privacy or consent messages

The failure of one of these online services should not prevent access to the App's core local tracking features.

9. Third-Party Services

AppointMe may use third-party services to provide limited functionality.

These services may include:

Google AdMob

Used to provide and measure advertisements. Google may process advertising, device, network, interaction, and diagnostic information.

RevenueCat

Used to manage AppointMe Plus purchase status and entitlements. RevenueCat may process purchase history and an App User ID associated with purchase management.

Google Play and Apple App Store

Used to distribute the App and process applicable in-app purchases. These platforms may independently process purchase, account, device, analytics, or diagnostic information according to their own policies.

Information processed by these third-party services is governed by their respective privacy policies and terms.

Coffee Arcade Studios does not control all information independently collected by these third-party platforms.

10. Advertising Privacy Choices

Depending on your location, AppointMe may provide consent or privacy choices related to advertising.

These choices may include options relating to personalized advertising, advertising partners, or other processing required under applicable privacy rules.

Google AdMob provides tools for managing privacy and consent choices in regions where they are required.

Changing an advertising privacy preference does not delete your locally stored AppointMe clients, appointments, credentials, or reports.

11. Children's Privacy

AppointMe is intended for professional and adult use in managing appointments, caseload information, credential progress, and work records.

The App is not directed to children under 13, or the equivalent minimum age required by applicable law.

If an adult user chooses to enter information relating to a minor client, that information remains part of the user's locally stored AppointMe records and is not intentionally provided to advertising or purchase-management services by AppointMe.

12. Data Retention and Deletion

Your locally stored AppointMe records remain on your device until you delete them, replace the local database through a restore, or remove the App.

You can:

• Delete or archive individual records where the App provides that option
• Delete appointments
• Use Delete all data in Settings to remove AppointMe data and reset the local database
• Uninstall the App, which may remove locally stored App data depending on your device and operating system

Uninstalling AppointMe does not necessarily delete backup, Excel, PDF, or other exported files that you previously saved outside the App.

Advertising providers, app stores, and purchase-management providers may retain information they process according to their own privacy policies and legal requirements.

If you have a privacy or deletion request relating to information controlled by Coffee Arcade Studios, you may contact us using the information below.

13. Security

AppointMe is designed to keep its core caseload records locally on your device, but no method of electronic storage is completely risk-free.

You are responsible for protecting access to your device and any exported reports or backup files.

We recommend using available device-security features such as a screen lock, PIN, password, fingerprint, or Face ID where appropriate.

Be cautious when sharing backups, Excel files, or PDF reports containing sensitive professional information.

14. International Users

Your AppointMe caseload database is primarily stored on the device where you use the App.

However, third-party advertising, app-store, and purchase-management services may process limited information in countries other than the country where you live. Their handling of that information is governed by their respective privacy policies and applicable law.

If you export, share, or move a backup or report, that information will be stored wherever you choose to send or save it.

15. No Sale of Caseload Information

We also do not provide the contents of those records to AdMob for the purpose of targeting advertisements.

16. Changes to This Policy

We may update this Privacy Policy when AppointMe's features, third-party services, legal requirements, or data practices change.

When we make changes, we will update the Last updated date at the top of this policy.

We encourage you to review the Privacy Policy after major App updates.

17. Contact

If you have questions, privacy requests, or concerns relating to AppointMe Tracker or this Privacy Policy, contact: